Legal
Privacy Policy
Last updated: 15 May 2026
This Privacy Policy explains how MrsDeeva collects and uses information from website visitors, customers, and people who contact us about digital resources, webinars, workshops, and related learning products.
Information We Collect
MrsDeeva may collect basic contact and purchase-related information such as your name, email address, WhatsApp number, offer selected, payment reference, and any message you send through WhatsApp, email, or a website contact flow.
Payments are processed by Razorpay. Razorpay may collect payment details needed to complete the transaction. MrsDeeva does not store card numbers, UPI PINs, net banking credentials, wallet credentials, CVV details, or other sensitive payment authentication information on this website.
How We Use Your Information
We use your information to respond to enquiries, identify completed purchases, send webinar or workshop access, share digital resources or digital product links, provide customer support, handle refund or cancellation requests, and maintain a simple operational record of manual fulfillment.
WhatsApp may be used for purchase support and manual delivery. By sharing your WhatsApp number with MrsDeeva, you agree that we may contact you about your enquiry, purchase, access instructions, delivery updates, and directly related support.
Analytics And Marketing Tools
The website may use privacy-conscious analytics or marketing pixels to understand page visits, offer interest, and conversion activity. These tools may collect technical information such as device type, browser, approximate location, referral source, page views, and event activity such as CTA clicks.
Analytics are used to improve the website and offers. They are not treated as the source of truth for paid orders. Razorpay remains the payment source of truth for completed transactions.
Sharing And Retention
We may share limited information with service providers required to run the business, including Razorpay for payments, WhatsApp for communication, website hosting providers, analytics providers, and professional advisors where legally or operationally necessary.
We keep information only for as long as reasonably needed for purchase support, access delivery, accounting, legal compliance, dispute resolution, and business records. We do not sell customer contact information.
Your Choices
You may contact MrsDeeva to request access, correction, or deletion of personal information held by us, subject to records that must be retained for legal, tax, accounting, payment, dispute, or fraud prevention reasons.
To raise a privacy request, use the contact details available on the Contact page and include enough information for us to identify the relevant purchase or enquiry.